Kick it into Gear

IMG_6161.JPGThis Tuesday we have another client meeting with our partners from the City of Sandy Springs so it’s been a crazy week for our project team. The main things we’ve accomplished since our last meeting are as follows:

  1. added information with all of the Marta train routes onto our map
  2. added detail to our small area comprehensive plan
  3. developed an info-graphic describing the project which will be launched to the MVPS community November 2nd to gain awareness, support, and partners from parents especially (hopefully unless something changes between now and then)
  4. gained insights from several intercept interviews and observations of morning carpool
  5. have gotten into contact with people from the regional Travel Demand Management (TDM) department and have a meeting set up for November 10th to learn more about their work with traffic in Atlanta 

With our second client meeting coming up, I think it’s a good time for me to reflect on how I’ve been doing on a few of our standards of professional excellence that we have in the Innovation Diploma (ID). In ID we believe strongly in our motto “We are not a class. We’re a start up.” With this said, we do not have grades for ID; there is no number you can assign to our progress and performance in the program. However, like any business we have assessments (like our upcoming client meeting for example) and we gain feedback (from ourself, our team, and our facilitators), and we have standards of excellence so that everyone in ID knows what’s expected of them and how to be successful in the program.

Our collection of standards is based on five key skills we call the 5C’s: Critical Thinking, Collaboration, Creativity, Communication, and Craftsmanship.

I believe I’ve been preforming strongly in the area of Collaboration-Leadership and Initiative. I’ve consistently demonstrated a clear understanding of the teams work and vision, and have served as project manager to help clarify roles and responsibilities to my team members. Furthermore, I’ve been a spokesperson for all of ID during tour days for our school and have learned to clearly articulate the work we have done so far to people who know nothing about ID let alone the work my team specifically is doing.

That said, there is no perfect leader. There are always ways to improve, and I think it’s time that I start pushing myself even more about what it means to be a leader. A leader not only has a clear understanding of the teams work, but a great leader is able to also coach others to start becoming more of a leader. I’ve been starting to do this by slowly having other team members take over as the point of contact for certain external experts, but I’m sure there are more ways I can get better at stepping down sometimes; after all I graduate next year…

I also need to work on growing in the area of Creativity- Openness and Courage to Explore. As a team we’re starting to get into a rut where we’re too caught up on the data and research. We are having a hard time moving into the empathy phase of the design challenge which we need to get to in order to identify the true heart of the problem. I need to work on exploring ideas outside of just the general problem of “traffic” so we can figure out where this project is going. Right now we have lots of numbers and graphs of our population and times when traffic is bad, and I even got to school before 7:15 on Friday to take observational notes on carpool all morning from a haystack outside by drop off; however, we have yet to truly identify the problem as a team. We know traffic is bad, but why? I don’t think we know why yet which is a problem at this point in the game.

I’m excited about the work our team did in the last few weeks, but in the last few days I’ve realized that I don’t think we’re at the point in our project where we should be. We should have more user insights, which we talked about needing after the last client meeting, and the work we did was in hopes of developing focus groups, but we never actually created those meetings. We’ve been working hard on this info-graphic that will be sent out to parents so they learn about the project and hopefully agree to meet with us, but we misjudged the amount of time it would take us to make a high-quality product so those meetings are yet to happen. I am though, still proud of the info-graphic work and think it did need to be iterated since it’s our one big shot to send something out in the newsletter to the community. Looking back, what I would have done differently would be to find a different way to get the information we needed.

This didn’t hit me until a few days ago but now it makes me realize we need to kick it in gear and I don’t know how to communicate that to the rest of my team because I don’t think everyone feels this way.

I wonder if our clients will call us out on this because sometimes I find that adults get too caught up in the novelty of students doing this kind of work and don’t call us out the way they would with adults they may work with.

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