It’s been a great week at SXSW 2023! I had a great session presenting, met Hank Green, had knowing what an “ekphrasis” is come in handy in conversation, saw a magic show and discovered parallels between magic and education, reconnected with someone who taught me over half a decade ago, solve puzzles with deaf participants in Japan over Zoom, and just generally speaking had an amazing time connecting and learning from and with other passionate educators.
Now this is going to sound a bit like my last post, but what’s really been sticking with me is how I’ve gotten to learn from so many educators that don’t just come from a teaching background. I’ve learned from coaches, magicians, game makers, neuroscientists, YouTubers, parents turned school founder, social entrepreneurs, etc.
Don’t get me wrong, I have also loved learning from and with teachers while at this conference — a science teacher from Atlanta, an ESL teacher from Chicago, a social studies teacher from Arizona, etc. — but that was to be expected.
I would love to see a learning community where these two groups weren’t so siloed (the “teachers” vs everyone else). Both have different values to bring to the table, but I hypothesize the value would increase if they worked in tandem.
What if you had a learning community where everyone was always partnered when facilitating sessions? Just as a quick example:
A math teacher and a magician
A science teacher and a coach
A language teacher and a restaurant owner
A social studies teacher and a philanthropist
An english teacher and an architect
A music teacher and a neuroscientist
The possibilities are limitless.
Associative thinking is such a key part of how our brain learns. I can only imagine what would happen if we thought about our lead learning facilitators with an associative mindset; pairing different expertise to create unique experiences with easy applications to real world challenges. What I imagine though seems pretty great.
I love going to conferences. It’s easy to feel bogged down in work or stuck on what to write / how to write, but then I go to a conference and it’s simply rejuvenating.
As I head into day 2, what’s really sticking with me from yesterday is the morning keynote. It might have not been as interactive or imaginative as say the workshop on designing the future of education while role playing as a civilization on Mars in 2096, but the message really resonated with me because the speaker wasn’t originally in the education space at all, she started as a soccer coach.
Luma Mufleh is the founder of Fugees Family, a non profit advancing educational justice for refugee and immigrant youth. Her journey in this space started when she joined a group of refugee kids playing soccer in the community. After a few weeks playing with the kids she helped them start an official team. Then that team continued to grow and as she learned about their stories and challenges in an education system that was failing them, she decided to open up a school.
This is just a summarized snippet of Luma’s story, but my take away was how she talked about her journey from coach to educator. She talked about how people didn’t always trust or respect her because she didn’t have a teaching background. Yet as a coach she had an incredible understanding of the importance of teamwork, belonging, overcoming challenges, and pushing past limits.
I’ve been coaching gymnastics since I was 10 years old and still am now almost 15 years later. Yet when I talk about my experience in the education space, my work as a gymnastics coach usually only comes up as an after thought or a fun fact. Hearing Luma talk about her work as a coach was a reminder to me that my experience as a coach is so much more than just a fun fact.
I practice curriculum building when I create my warm ups and assignment charts and personalize them to meet the different needs of each athlete. I am a mentor and guidance councilor when I notice a kid is having an off day and take them aside to discover they’ve been getting bullied at school and don’t have anyone to talk to about it. I assess and give feedback daily when seeing gymnasts perform routines at practice and prepare them for their competitions. I practice learner-centered pedagogy when I organize moments for gymnasts to practice goal setting and opportunities for providing input on things like their summer training schedule and brainstorming floor music. I even help kids with their basic reading and math skills when we have kids who haven’t learned to read that are trying to sound out the words on the assignment board for the day or kids who haven’t learned about decimals trying to add up their all around score at a competition.
Coaches might not be traditional teachers, but they are educators. And coaches have more autonomy than the average teacher, so they have been able to prototype and pilot ideas for creating competency based, personalized, open walled learning for decades; this could be a game changing added value perspective to any team working to transform education.
I’m excited for a world where we think more in the mindset of ecosystems of learning and coaches can be brought into the educator space as equally valued partners in the process of developing youth.
Day 2 of SXSW! Themes of the day for my thinking and learning were around the need for more research and play in education at all levels.
These aren’t particularly surprising or new concepts. I mean any time you go to a conference you expect to some extent to hear about current research being conducted and analyzed in the field. And the belief that learning and schooling should be fun is something I’ve always been a big promoter of. [Quick clarification – to me ”fun” is most closely synonymous with the ideas of being enjoyable and meaningful, being fun does not mean ”not challenging” or ”easy” or ”without failure.” I’ve written about this before but sadly cannot find the old blog post to link, but if anyone does find it let me know… #strugglewithwrittinglots]
Due to the fact that these are not new concepts, I’m not going to dwell long on them. But I did think it was worth emphasizing the importance of research and play in education.
My morning today started, after the keynote speaker, with hearing about new edTech tools. The three tools discussed in the session included a tool focused on teacher professional development, one that focused on child literacy, and another that focused on making research more available to teachers. The discussion that followed from this presentation further elaborated on the ever challenging issue that despite the amount of research we already have on best practices in learning and teaching, we still have so little of this research actually being utilized in our schools.
This conversation continued throughout my day as I went into other sessions. I further heard presentations about interesting new research on community-centered design and student engagement survey’s. Then I learned about a group of educators collaborating across the world through the development of student curated comics. Furthermore, I saw Stanford d.School’s vision of the future exhibition. Finally, I finished the day off by hearing stories about communities that came together to reinvent public spaces with the intent of making fun, interactive, community installations such as interactive learning playgrounds.
At all of these sessions, during some point or another we had a discussion yet again about the importance for empowering and training teachers so that they can make intentional design choices and informed iterates to ultimately provide better learning for students. And this better learning for students was also always qualified with the idea of the knowledge and activities actually bringing value, meaning, and/or enjoyment to students, ie ”fun.”
It’s truly not rocket science, but the quote that stuck with me all day came from that very first session, ”If you’re not taking teacher learning seriously, then you’re not taking student learning seriously.”
Landed in Austin, Texas this week for the annual South by South West (SXSW) EDU conference. I always make sure to blog everyday after a conference, but I realized, it would be a bit strange for me to post about the conference without first giving some other life updates since I haven’t posted since September 2021 apparently…
First up, Trailblazers Issue 9 was published!!! This student-driven magazine about transformative education has been such a big part of my career life over the past 6 years, so it’s crazy to believe that we are now working on our 10th issue, officially reaching double digits! It’s also crazy to think I am finally at the point in my life where it is time to start handing Trailblazers over to the next generation of young learners… We have officially named our new Executive Director who I have been mentoring through the Issue 10 publication process so she can then officially take over for issue 11 as I move into more of a senior advisor role. I will continue to provide advice and feedback as needed, but I will no longer be a driving force in creating each magazine issue.
Part of the reason for this transition is because I will be graduating college in May with a degree in Business Administration concentrating in Leadership and Organizational Management and a certificate in Social Psychology from Georgia Tech.
After graduation, I’m excited to officially announce that I will be working full time with Education Reimagined starting in June! I’ve been a member of the Education Reimagined community since high school and this community is what initially inspired Trailblazers and a big part of what has kept me involved in the k12 conversation throughout college. Timing worked out nicely where they were looking to expand their team right as I was looking to find a full time opportunity, and it just seemed like a perfect fit for my next steps.
If you know me well or follow my blog somewhat consistently, you might recall I was originally looking to go to graduate school in the fall. Specifically, I was planning to go to Finland for a two year masters program and had been working all last summer on applying for a Fulbright Fellowship to make this happen. Obviously I have pivoted from this plan, so here is the short story there:
Timing wasn’t right. Over the past few months since I last blogged, I have had several family members end up in the hospital (they are okay), COVID was yet again increasing rates, international situations became more questionable, I was not selected as a Fulbright finalist, and some of my ptsd from being abroad during the start of pandemic and feeling particularly isolated continued to increase along with anxiety around never having been to Finland before and committing to two years there. All these factors together made me decide it was best to wait on Finland right now. University of Helsinki will still be there if I later get a chance to visit and then decide it really is something I want to do. Furthermore, even if not Finland, I do still plan to go to graduate school at some point in time. Not because I think I need a higher degree, but because I really do enjoy learning and elements of schooling and, assuming I find the right program, I would like the opportunity to further research, discuss, and design education with others similarly passionate about transforming our current paradigm. I also decided, that going into a full time job first would make my eventual graduate school experience better, because right now, I’m still not fully sure what my role is going to be in these conversations on education and I think some time working may help me narrow my interests and talents to make my graduate school experience more focused and productive.
This transition from young learner into young professional has been a very odd transition since so much of my experience in education thus far has been from the perspective of, ”hey I’m providing student voice in this conversation!” My young learner status was always one of my primary self-selling points, and now it’s shifting into something else that I’m still discovering…
With this in mind, I’m excited to see some of this evolution with participating in SXSW this year as I start to age out of my ”young learner” status. So stay tuned for my insights from the conference!
I’ve actually been working on a lot of things recently that have had to stay under the radar… UNTIL NOW
So I am happy to finally give some big updates on lots of projects I’ve been working on for over a year through COVID and all, and we’ve been making such great progress!!
First up, school update!
School
While I did start college in 2017 (4 years ago) I am not graduating this year. My time in New Zealand plus COVID made me shift things back, so I will now be graduating in May of 2022 with a Business Administration degree and Social Psychology certificate. In the mean time, I will be spending the summer and next two semesters continuing to coach gymnastics, conduct research in team dynamics, and work for the two non-profit organizations I’ve been with for almost 5 years – Trailblazers and Wish for WASH. Additionally, I am spending the summer writing my application for a Fulbright Fellowship to study education at grad school in Finland.
Trailblazers
Last I wrote about Trailblazers, the student driven magazine about transformative education that I co-founded four and a half years ago, I was just announcing our new partnership with UP for Learning and our search for a new production team. I’m excited to say that we now officially have an awesome team of 8 learners ranging from sophomore year of high school – freshman year of college and representing several different schools and states around the country!! We had our first team meeting in April and have been slowly making progress towards Issue 8 of our magazine which we hope to have published late June 2021. I’m excited for all of the new things that will come from this new team including more efficiency and long term sustainability internally and more diversity with the stories we share and hopefully an increase in how often we share as well! Additionally, for the first time ever Trailblazers Production Team members will be getting compensated for their work on the magazine which is super cool to see the organization grow in this way after 5 years! Anyone interested in connecting with Trailblazers can reach out to trailblazersedmagazine@gmail.com and/or follow us on Instagram and Twitter @TrailblazersEd
Wish for Wash
Similarly, I have also been working with the social impact organization Wish for WASH (W4W) for going on 5 years now and am excited to say that we have also seen lots of great progress this year! First off, with COVID we started making our design thinking workshops virtual. This involved a learning curve for sure, but now with almost a dozen virtual workshops under our belt, I would say we’ve gotten into a great flow. In fact, I foresee this shift to virtual facilitation for W4W having a longer lifespan than anticipated as it has allowed us to expand our audience reach drastically and make scheduling significantly simpler allowing us to facilitate more workshops per semester. We’ve also received great feedback on our virtual design jams with participants being particularly amazed and delighted by how interactive the workshop is despite being online.
On top of changing our mode of facilitation, this past semester we also began piloting our brand new design thinking process which I’m excited to finally talk about! CLAP stands for Connect, Learn, Apply, and Pitch.
We created this process for several reasons:
To place connection/empathy at the beginning of the design thinking process – connecting with your team, the topic, and your user before anything else from research to brainstorming happens.
To create a process with young learners as the users of our design tools, meaning tools needed to be very straight forward to use and graphically engaging.
To enhance the level of empathy developed in a short design jam workshop (under 4 hour challenge).
The third reason to me is what makes our design tools really differentiated from other processes and guidebooks. Empathy is the core of design thinking; the definition is literally, “human-centered problem solving,” and to be human-centered, one must first empathize with their user in order to problem solve together.
However, we observed during early design jams both in person and virtual that participants often struggled with connecting their brainstorming and final ideas back to their user’s specific needs when going through the whole process at such a rapid pace, especially as a newbee to design thinking. When working on a long term design challenge, a big part of the process is identifying your user group at large then doing lots of interviews and ethnography work in order to eventually narrow down your scope to focus on one particular user or a composite user that includes generalized needs and combines insights from several users. This level of empathy work takes a lot of time though – time that doesn’t exist in a two hour design jam. Furthermore, it can often be hard to have a live user present for a short design jam, so on top of minimal time, there is also the consideration of how do you empathize without having a live interaction with a person?
These challenges lead our design team to ask:
“How might we enhance the level of empathy developed in a short design jam?”
So we went through our own design challenge starting in the fall of 2019 in tandem with on boarding new team members and introducing them to design thinking. We did lots of research on different design thinking processes to make notes on things we liked, wished, and wondered about as we began work towards creating our own process. We did this as we continued to host design jams to gain feedback from participants about what they liked, wished, and wondered about the experience.
“I felt like the group text input on the brainstorming worked out well overall but was either a little confusing or a little hard to use for some – it would be great if you could figure out an easier method/tool for this!” – Teacher participant
“I attended all three DT jams. I love that the design jams moved from least stigmatizing to most stigmatizing and in the future I wonder if our school could make this a series of mini classes where students attend all sessions and really delve into building empathy within each topic. I loved the empathy maps and story building exercises of the intended user. It was a really easy framework for the students to understand without shying away from really understanding the user experience.” – Teacher participant
“I love things like this, and I am so happy I finally got involved, but would like to do even more! I also have a product idea, not for water conservation, but something I am trying to start for a business.” – Student participant
Over time we developed the idea of “personas.” We thought, “What if we took the three how might we statements we use for our short workshops [water, sanitation, and menstrual health], but made them into long term internal design jams. If we have 2-3 people on each team interact with at least 30 people each through interviews, surveys, activities, and ethnography sessions, then we could analyze the findings and create composite users which we then use in our workshops so that these ‘made up users’ weren’t actually so made up but instead based upon real stories of real people without needing them live at our workshops.”
So that’s exactly what we did!
Fall of 2020 was all about brainstorming each team members’ Persona Research Plan. For this plan, each W4W design team member brainstormed three potential persona concepts (For example, one of our workshop topics is: “HMW de-stigmatize menstrual health?” For this topic, one member’s three persona concepts included: a middle school girl, a menstrual health and hygiene activist, and a transgender man who still experiences menstruation.) For each persona concept, designers also brainstormed 3-5 key research questions, method of interaction (interview, survey, specific activity, etc), a list of 15 people they might connect with relevant to the concept, and their next 3 steps to move forward with that concept. After developing these plans, the team worked together to give feedback and narrow so that each person went from 3 concepts to one focus concept; for some this was just picking one of their 3, for others this meant maybe merging two concepts together, and for others we came up with a totally new focus based on the discussion.
After plans were created, each designer spent 2-3 months interacting with users. Then we developed a Persona Template Tool for each designer to use as a way to analyze and connect insights to form one composite user that could be utilized in a design jam workshop.
This entire process was happening in tandem with the devolvement of our new CLAP process. So while we had a team doing user research to create these persona’s, we also had a team focused on the design and development of the process itself including questions like: “How do we visualize our process in a way that adds meaning through graphic design?” “What tools already exist in other processes that we want to build upon and what tools don’t yet exist that we want to create?” “What is our color scheme and icon character?” “How do we differentiate parts of the CLAP process and which tools should be a part of which sections?”
Starting Spring of 2021 we officially began piloting the CLAP process in our workshops with great feedback! Partners who had worked with us before and after the redesign said they loved our new look and the new tools we created. They thought it was easy to understand and really engaged their students while also doing a great job at introducing them to somewhat stigmatizing topics in a safe and open environment:
“[My daughter] talked about the period design jam for days. She (and I) had no idea about [the depth and breadth of menstrual health stigma] except for some of the ultra orthodox religions views. We are a very no nonsense household and it seems so crazy that concepts like [period-stigma] perpetuate. Hooray education and exposure!!”
By April of 2021 we were ready to start pushing the persona concepts from the research to graphics team in order to start piloting this fundamental new concept. There was a lot of back and forth about how to best present our user research to design jam participants in a way that would show depth without being overwhelming and how we would best facilitate the conversations around these personas.
In May we began our persona first test run – the template version. We realized during the process of creating these persona’s and our tools to facilitate the conversations, that perhaps a template version of these tools could also be useful if we want workshops where participants brainstorm the details of their user. Additionally, these templates could help us and others create future personas moving forward. So we tested out three new tools: Persona ID, Journey Map, and Influencing Factors. Additionally, we tested a new brainstorming tool: Digitype. And because apparently we were feeling really ambitious, we also had a new person step into the role of a workshop coach, and I personally took a stab at trying to be in the roles of both facilitator and coach during the same workshop so moving forward we can increase our max number of participants.
Despite all the new things being tested, our workshop ran on time and surprisingly smoothly and was an incredible first step towards increasing empathy and having final prototypes actually meet user needs! As a coach I noticed participants really engaging with the persona tools and starting to empathize more with their users, prototypes also started to be geared more towards user needs but I think there is still room to grow there. The teacher’s on the workshop were especially excited about the possibilities our new persona tools present:
“After each workshop we keep talking about how we love all of your graphics, and we really loved the new persona tools this time! We were actually sidebar texting during that section about how cool we thought those tools were for really working to understand a specific user as a team.”
Then this past weekend we finally were able to test out the full persona process including our composite users from those months of research and analyzing!!! We had small numbers for this workshop in partnership with the Museum of Design Atlanta, but the end results were astounding. I have been facilitating design thinking workshops for over 7 years now, and I honestly can’t remember ever seeing so many final prototypes so clearly related back to their users’ needs and problem statements. This was a huge success for us because that was always the goal of our persona project: To enhance the level of empathy developed in a short design jam workshop (under 4 hour challenge). In particular, we wanted participants to understand the idea of an “impact statement” to demonstrate how their prototype was meeting user needs and the participants in this weekend’s workshop really seemed to get it and there are few things more rewarding then watching that ah ha moment happen for young learners.
I now really can’t wait for June where we will be facilitating a design jam as part of the Atlanta Girl School Summer Institute! It will be our largest Zoom workshop yet and we will also be piloting our “DT Coaches Training” process to help others learn not only about design thinking but also how to implement design thinking concepts in their classroom.
It has been almost 2 years now since we first started ideating our own process, 3 years since we ran our first design jam, and 4 years since we first started envisioning and brainstorming on the topic of Wish for WASH running design jams. I’ve been with this team the entire time and it is truly incredible to see how far we’ve come. We are now even getting to a place where we can monetize this work, and while success to me doesn’t have much at all to do with money, it is a big benchmark to be able to demonstrate the value of the work we are doing, and that’s what makes this so exciting; we’re adding value to the community and being recognized for it in greater capacity.
It’s truly been a game changing year for Wish for WASH and I can’t wait to see where this social impact organization goes next. I feel like big things are coming and I’m excited to play a role in the process.
2020 has been a whirlwind of disruption and new norms, and the same goes for Trailblazers, the student driven magazine about transformative education that I co-founded four and a half years ago.
While disruption can be messy and frustrating at times, it also comes new opportunities for growth and development. With this in mind I am excited to announce that Trailblazers has officially partnered with the Vermont based education non-profit UP for Learning to enhance the sustainability and continued advancement of our organization.
Over the years we have been very successful with Trailblazers, having published 7 issues now and gaining global attention for our work. However, with Abigail and I now close to graduating college, we believe we are getting to a point wherein the next year or so it would no longer make sense for us to be running the magazine. Despite this, we also recognize that Trailblazers has proven to be a valuable resource for amplifying student voices in education and we don’t want to see it die. Thus, we decided to seek out a non-profit interested in partnering with Trailblazers to help ensure the sustainability of the magazine after we move into more of a “senior consultant” role rather than our current managerial roles.
UP for Learning’s mission is to empower youth and adults to reimagine and transform education together. They believe educational equity is a basic human right and every youth and adult partner should be known, valued, and respected as co-creators of change and impact. These concepts resonated deeply with the Trailblazers team and based on my personal interactions with UP for Learning members, recommendations from the education community, and additional research we decided this would be a mutually beneficial partnership that we are excited to explore and develop.
With this new strategic direction, we are now looking nationally for young learners interested in joining our production team as an UP for Learning intern to bring this world renown magazine to life twice a year.
We are looking for responsible, creative learners who are strong communicators and have an interest in forwarding the Education Transformation Movement. As a team member you would be expected to attend monthly Zoom meetings, communicate progress bi-weekly via text or email, and fulfill your specific responsibilities required to publish each issue of the magazine.
The roles we seek to fill are: Managing Editor, Outreach Associate, Communications Associate, Lead Graphic Designer, and Director of Media. Attached is the official job descriptionand application form, please share with any young learners that you think would be a good fit!
Feel free to also contact trailblazersedmagazine@gmail.com with any questions.
Looking forward to this next chapter of our Trailblazers story!
As always, I’m so excited to say we have published yet another issue of Trailblazers!!!! But if I’m being honest, Issue 7 was the probably the most challenging production process yet and I’m mainly writing this post because I just really needed to reflect on it.
I’m a big supporter of transparency, so with that in mind, I’d like to point out that the Trailblazers team actually started this semester intending to take a short hiatus from publishing and spend that time re-examining our business structure in order to be a more sustainable organization in the long run. Having published our magazine for three years, we felt it was time to revisit our organizational foundation, direction, and strategy. With most of our high school team graduating, my co-founder transferring universities, and me being half way around the world, this felt like the right time to take a step back in order to remember why we started this magazine and figure out how we could do our work more efficiently.
I had just finished writing a whole article about this decision, defining “organizational foundation, direction, and strategy,” outlining the questions we would be analyzing, and describing our next steps. (Part of me almost wants to publish it despite it’s out datedness because I was kind of proud of how it turned out “business writing” wise.) My co-founder and I had agreed we would wait until after the high schoolers were back from their school trips and spring break to tell them our decision. Coincidentally though, one of the seniors reached out about needing to take a step back and the other (my sister) had already said as much, so we went ahead and spoke with them during the break and decided we’d make the news public when everyone got back.
And then, by the end of break COVID19 hit… so we didn’t “get back.”
This pandemic has affected every aspects of life, but one of the greatest impacts has been schools moving to distance learning. This rapidly changed the essence of “school” and brought into question foundational principles many have taken for granted like the very idea that school requires coming into a communal building and sitting at a desk and the role of parents in education.
The Trailblazer’s team knew we already weren’t in the best position to publish an issue this semester, and we knew the pandemic would bring it’s own challenges, but we also knew this was a time vitally important for young learner’s voices to be heard and we wanted to do our part to amplify a few of those voices.
So we got started late – not until almost the begining of May – and with no writers in the works and basically a team of only two (myself and my co-founder, though my sister did some feedback work and connected us to one of the young learners so we acknowledged her help as well in this issue), yet somehow, we pulled it off. We might’ve been behind on our intended schedule, and there are things we would’ve liked to have done slightly differently, but honestly I’m just proud that we made it happen and before the end of summer.
I’m grateful to all the learners we worked with that contributed their time while juggling so many other changing parts of life. I’m thankful for my partner in crime who worked with me while we were both taking full course loads this entire summer (also a Trailblazers first) and hosting virtual design thinking workshops, plus she got sick for a week and had her computer break down and still made things happen. And I’m hopeful that these stories give more insight into how young learners can tackle big challenges with resilience and grace.
I honestly don’t know what the future has in store for Trailblazers. After I graduated, the intent was for the founders to slowly become less involved in the process and just serve as mentors; however, we have struggled to make this a reality. I don’t think we will be able to do another publication with just our team of two and as a business student, I frequently question if our work is creating a great enough impact to counter the time and stress costs to keep this organization running- thus, how the original conversation of taking a hiatus to revisit our purpose and goals came about. We considered finding a teacher to partner with that wanted to make Trailblazers a part of their classwork, this way we could keep the magazine alive but also have a more consistent source of new production team members, but that plan kind of fell through. And since publishing Issue 7 we’ve not yet revisited these big questions.
Personally I don’t want Trailblazers to die, but I also know things can’t go on the way they’ve been operating, and I’m also aware that sometimes projects need to come to an end for a new one to start and I’ve never been good at making that call, so I’m at a cross roads. I wonder if my desire to keep Trailblazers alive is selfishly motivated and if maybe my efforts could better be spent elsewhere. But I also would like to believe there are at least some readers out there who appreciate our work and that the Trailblazers production team and spotlight learners have made a positive contribution to the conversations around the role young learners should play in the movement to transform education. The questions remain, if we stopped publishing would anyone care, would there be a loss of value, and even if so does that really imply we should continue, or have we made our point and is it time to say “good job, what’s next?”
I guess that’s all I can say about Trailblazers future for now until further conversations with the team. This was a crazy production process that involved a heavy and quick work load on top of a lot of other external and internal obstacles, but I’m glad we decided to move forward with the creation of Issue 7 and am open minded about whatever comes next on this journey.
I just finished my mid-year winter break and tomorrow I begin classes for my second semester studying in New Zealand. It’s truly a wild time with coming out of lockdown, just returning from a 12-day road trip, concerned and anxious about the future of the US (and how that effects if/when I’ll return home…), and now starting a new and very unique semester.
Lockdown was hard, but these past two weeks of winter break have me feeling at least a bit regenerated and ready to make the most of my second term of study. I had posted in our hall’s Facebook group asking for suggestions of how I should spend the break and also suggesting I’d love travel buddies if anyone was interested. Two other girls in the hall, whom I hadn’t previously met,responded to my post and we ended up deciding to go on a road trip of the north island. We rented a camper van and spent 12 days traveling to Hastings, Taupo, National Park, New Plymouth, and Hawera amongst other stops. Along the way, we went on hikes to see waterfalls, played in the snowy mountains, watched sunsets and sunrises, explored cities and their op shops (second-hand stores), ate lots of homemade meat pies and “real fruit ice cream”, took tons of pictures and videos, and even watched the entire Twilight movie series. It was a great time, even despite me remembering yet again that I really don’t like hiking and yet somehow keep finding myself saying yes to situations where I do a good bit of it… I’m honestly exhausted from all the adventures and was very happy to spend last night in a heated room with a real bed after a long shower, but I also finally feel like I’m starting to experience more of what New Zealand has to offer and am even more appreciative of how New Zealand handled the pandemic in a way that allows me to safely have a more normal semester 2.
This semester I’m only taking 4 courses – the fewest amounts of courses I’ve taken pretty much ever in my life – and 3/4 courses are humanities/social science-based which is also very different from my norm being a business student that attends a tech school. I’m taking a philosophy course entitled “The Big Questions”, social psychology, an interdisciplinary online course called “Great Ideas” about revolutions, rebellions, and ideas that dramatically changed the world, and my one business course is strategic management. At this point, all I’ve done is explore the online platforms/course outlines for all of my courses and watched one short video in preparation for an assignment I have due Friday, but already I’m really excited about this particular mix of classes. I think it will be really valuable to my education to get to spend more time diving into some humanities and social sciences topics that I’ve not gotten much exposure to since starting college.
This semester will also be unique because I’ll have a lot more “free time” then I’ve had in the past and probably more than I’ll ever have in the future. Typically I would take at least 5 classes a semester to stay balanced and on track for graduating in 8 semesters. However, with the way my host school does registration, I would be above the max credit hours per semester if I added a course, so I opted to take the courses I was more interested in and I’ll just deal with a heavier workload when I return to GT. The past few semesters I’ve also been working at least 10 hours a week coaching gymnastics, plus sometimes being involved with research, and usually involved with 1-3 theater productions throughout the year. Currently, in New Zealand, I’ve not been nearly as involved with any of these other responsibilities. I’ve been helping some with gymnastics work I can do remotely (like scheduling and editing music). I’m still doing video chats with research teams and helping with building out virtual and in-person curriculum for future workshops. There aren’t theater productions at my host school sadly, but I’ve joined a dance club and go to adult gymnastics classes once a week each. But my involvement in non-school activities, in general, is significantly decreased from past semesters. Honestly, I think it’s going to feel a bit weird at first with having less scheduled time in my day – I even have a three day weekend every week with my current schedule. I’m thinking I might attempt to a bit more traveling/exploring in the country with this time, though travel is still a bit challenging post-COVID. Hopefully, good things come from this extra flex time since it’s probably the only time I’ll have so much of it pretty much ever.
Overall, there’s part of me that can’t believe break is over already considering how stressful the past few months were, but I also feel excited about what’s to come. This semester will be very different from my past years of education, much more theoretical academically speaking and more flexible in regards to scheduling, but I think a changeup is exactly what’s needed entering the first semester since lockdown.
I’m very curious and concerned for the US though as it seems like August will be disastrous with so many schools and organizations not being particularly cautious about COVID-19. In New Zealand, we basically have eradicated the virus and yet my classes still have an all-online option with some lectures held online even for students able to attend in-person lectures, we have a shortened semester with no final exam period and all online assessments (like last semester), and every course has to be designed in a way that can move entirely online in 24 hours if needed. Yet I keep reading and seeing on social media about how so many US schools are just going back to business as usual with 8 hours, 5 days a week schedules in person with minimal changes to operations… If things don’t get better, my family thinks I should look into trying to stay even longer in New Zealand, which is honestly really stressful to think about especially since I know I’m going to be ready mentally to come home in November. New Zealand has been great and I think the governing is amazing, but even at this point, it’s becoming pretty clear to me that it’s not the best fit for me long term in regards to my personality and lifestyle – still working on describing why I think this and maybe it will change as I hopefully start to make more connections here now that I’m not stuck alone inside anymore, but I’m sure I’ll have a future post about this. I just can’t imagine being here for another year from now, but every day that seems a bit more likely of a reality…
” …we don’t match, but we don’t need to match to be a family and love each other” – Lauren Jordan
People are speaking up. Black lives matter. Human rights matter. Injustice can not be tolerated.
I haven’t blogged or otherwise posted on social media recently not because I’m trying to ignore the events currently happening in the US, but simply because I haven’t known what to say. I respect, appreciate, and support everyone calling for change, but at the same time in some ways it’s felt better to just take the time to listen rather than try and say something and accidentally say the wrong thing by mistake.
Even with the “#BlackOutTuesday” campaign where theoretically you would think, “You don’t have to come up with anything to say, just post; it’s so simple to show support.” But again at the same time I read a lot of posts talking about negative side effects of this trend for how it was unintentionally blocking the distribution of a lot of resources, so even that seemed controversial. I also fear for many it was a hollow post and I didn’t want to post out of fear it would be a hollow post myself and also for not being convinced any message I share will reach anyone new.
As one of my friends put it: “I think what’s so frustrating to me as a white person it that I’m sharing information and resources and expressing my own support for BLM but I’m screaming into an echo chamber. I have no followers or friends who don’t support BLM (that I know of) so who am I helping by sharing? I want to help, but don’t know the best way to do it.”
So instead of posting, I spent the past day trying to better educate myself. My work on this journey is not comprehensive nor is it complete, but it’s a start, and it’s an action. To me actions often speak louder than words, so I don’t have any reflection or takeaways to share – I’m still processing and some of that requires internal thinking- but I wanted to say that I know where I stand and want to do something about it, so here’s what I’ve done thus far as I try to personally be better so we can make a better future together:
Today was a big day! We hosted our first-ever virtual design thinking workshop with Wish for WASH, and it was great!!!
It was by no means a perfect event – I have lots of notes for improvements… – but as a pilot workshop, I was super satisfied with the outcome of this 3-hour design sprint around supporting the homeless during COVID-19. We had a low turn out despite a solid registration which caused the need for a lot of on the fly pivots to our flow for the day, but we got through it and the feedback we got was enormously helpful!
Overall, our participants really enjoyed the workshop and were also very supportive and impressed with our quick pivoting and ability to adapt to be both participants and facilitators in an attempt to make for fuller teams. They even said that they would’ve been willing to do a whole day hackathon with us/would love to in the future. This really surprised me because we thought a 3-hour online event might potentially feel too long to participants. We also got good feedback around how to better word our pre-workshop email around what to expect/prepare with, and as expected everyone wished there would’ve been a bit more time for more elaborate brainstorming/prototyping/pitching – which was somewhat expected after we had a bit of a late start and a slow warm-up with getting people to participate, so we knew the whole time that we were running behind, but also good to know in the future we should better anticipate this potentially slow start.
The biggest changes I’d like to consider for the future (in case anyone else is interested in leading a virtual workshop and wants insight into what I learned):
Try to get higher levels of registration in anticipation of some no shows / more intense and maybe more targeted marketing. Potentially even create the date/time of the workshop after gauging interest and feedback on times that would work well for those interested.
Re-structure our planned amount of time per activity to account for a slower start as everyone tries to get to know each other without the little side conversations that would normally take place in person. (This way we have the full time for a good experiment and produce phase.)
Have one person designated for watching the time and updating the facilitators about where we are in the flow relative to where we planned on being. I found it really hard to pay attention to timing (didn’t help that I also had to convert the time zone) while also leading the facilitation because I could only have so many things going on in my head at once. Furthermore, since I had to also be a participant (which was not originally the plan) I didn’t have downtime while teams were working to be able to think through the big picture stuff like we had planned on, but should not have counted on. While I knew from the beginning we were behind schedule, I think we could’ve better made up time earlier in the workshop/ better allocated time to activities throughout the entire flow if I had been more aware of just how far off we were.
(Also on a personal note, I think I might’ve done too much of the facilitating/coaching and wish I would’ve done better at finding ways for other W4W members to play a greater role in the leadership side of the workshop. The original plan was for me to co-facilitate, and therefore, lead 3 parts of our flow, and I was not supposed to be a participant at all – just float between breakout rooms supporting as needed – but then one person on our team last minute couldn’t make it and a coach was feeling concerned about leading a team on her own, so I was going to assist her but wanted her to take lead. Then with all of the last-minute changes that happened once we started and realized we had less than half of the people signed up, I ended up doing almost all of the facilitation in the full room with the way things got cut, and I ended up leading in the small team despite what I originally wanted… So I need to do better there.)
The most valuable part of the day though was just knowing that this kind of event is possible. We successfully ran a 3 hour full DT workshop online! THINK OF THE IMPLICATIONS?!?!?!?
The success of this workshop means the potential for future opportunities has increased exponentially! We can have digital workshops with people from all over the world; that’s pretty spectacular to think about the ability to expand the scope of people aware of design thinking and WASH-related issues.
Building off of implication 1, with successful online integration, imagine the diversity of people that can be brought together for future collaborations?!?!? The success of today’s workshop was greatly supported by our ability to get professionals in the WASH sector as well as experienced design thinkers together in a “room” with a bunch of college students with open minds and crazy ideas. Even when we can meet in person again, I think in some ways online workshops might still be a great way to facilitate DT challenges, because it makes it a lot easier to bring together people with so many different knowledge points. It also makes me wonder if when we get back to school in person if this experience with online learning will make people more open to things like virtual guest speakers. The mix between experts and students is truly amazing to be a part of and I think if we capitalize on this experience with online education it could lead to some great collaborations with schools in the future.
To me this proves any class online can still be interactive. The idea that an online class needs to just be lecture-based or for quick check-ins and – the idea that drives me craziest – that teamwork can’t happen online is a myth! It’s all about intentional design. We used the tool “Annotate” on Zoom to allow participates to write directly on our slide deck as if they had a printed version of the activities in front of them. We also encouraged a “use whatcha have” norm – so even though we might not all have access to the most high-quality prototyping tools, we enforced the idea that anything can be prototyping material if you are creative enough. So even though we were all in our own homes, we were all able to build physical prototypes and share them with each other. Furthermore, we used a combo of full room sessions and breakout rooms (to stimulate table teams) to allow for streamlined facilitation in addition to small group discussions. With this feature, we were also very intentional in our flow by limiting the number of times we had to switch back and forth between rooms. We found in our testing/experience with Zoom classes, that when you constantly go into breakout rooms for short periods of time it becomes too disruptive and time-consuming, so instead we made our flow work so there would be longer chunks all together and longer chunks in small groups this way both types of conversations felt meaningful. We even made a “cue-to-cue” document like you would in theater, which a document just outlining all of the times we have to change a technical component of the “performance” so that we could practice all of the tech changes and see if anything felt weird being too close together in timing.
Some final takeaways:
I loved how inspired and happy everyone was after the workshop. One participant commented that she spends all day at work focusing on the issues caused by COVID-19 and she really appreciated having the ability today to note real human struggles and then brainstorm ideas rather than focus on all of the negatives.
I appreciated hearing our participants talk about wanting other co-workers of theirs to participate in future workshops with us, and they also wanted to work with us again.
And finally, I was really proud of our team’s work both leading up to and during the event. This couldn’t have happened without the hard work of lots of individuals each doing their part and be willing to totally change plans on the fly as necessary.
It was a great pilot! We learned lots and have great potential for the future!
(Just a few of our prototypes by our awesome facilitators and MoVe talk speakers! I wish I had more pics but haven’t been sent them yet/we want to make sure our participants approve of the pics before we post, so for now it’s just us.)
If you’re interested this was our slide deck (without the MoVe talk slides because we found it easier for the presenters to have their own deck for screen share maneuver purposes). We used the DEEP process with tools designed primarily by MV Ventures (formerly known as MVIFI).
The Life of Pinya 